PLEASE AND THANK YOU
Covid Guidelines
We ask that any guests with cold-like symptoms reschedule their appointment as soon as their ailments arise. Although there is no certainty until Covid testing results are provided, we ask that you please use your judgment as far as canceling your appointment. The less time we are notified, the less time we have to schedule another guest in your place.
At this moment masks are optional during your salon visit.
Reservations
All color services require a credit or debit card on file in order to reserve. While we understand that life happens, we respectfully ask that all cancellations or rescheduling be done a minimum of 48 hours from the date of service. All cancellations made within 24 hours will be automatically charged 100% of the service. No exceptions.
All color correction and highlight services require a $100 deposit. This will go towards your service. Deposit refunds are not available for cancellations made within 24 hours or less.
Late Arrivals
In the event that you are late, appointments may need to be edited or rescheduled. Please notify your stylist when running 15 minutes late, so that we may properly arrange the current schedule.
Reschedules made on appointment day will be charged a Cancellation Fee. Please give yourself sufficient time to find the location and park comfortably.
Hair Prep
Please arrive with clean hair. Yes, for any service. Day 1, 2 or 3 hair is best to work on as far as color application, or even seeing how the hair moves for a proper haircut consultation.
Lightening services are best done on day 2 hair.
Additional Guests
Being that seating is limited in our reception area, we ask that you please do not bring guests to your appointment. Anyone without an appointment will not be allowed beyond the reception area.
Cell Phones
We kindly request that guests participating in work meetings or phone conversations please use headphones and do so while their color is processing.
Please refrain from using your phone while our stylists are servicing you.